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Welcome...

Thanks for agreeing to participate in our survey!

This survey will be carried out in compliance with the Privacy Policy and will only be used for research purposes. All information provided will be deidentified and responses will be analysed and shared in an aggregated format. Information provided will be retained according to the guidelines in the Privacy Act.

The NSW Department of Customer Service’s (DCS) Better Regulation Division (BRD) – which includes agencies like Fair Trading and SafeWork – is currently undertaking research with KPMG to better understand the experience of our customers when interacting and engaging with our services. We invite you to complete this 5-minute survey to contribute to the development of initiatives that will greatly improve your customer experience.

In the unlikely event of any technical difficulties please click on the technical support e-mail link.


Please Keep In Mind...

Do not use your Back or Forward browser buttons while you are taking this survey. Once you answer a question, you will not be able to go back and change your answer.

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